Will Adams and Tony Turner of Integrity Security Group
Increasing demand for manned guarding, CCTV and fire and intruder alarms has helped a Solihull security specialist add £1m to its turnover in 2016.
Integrity Security Group, which was started eight years ago by local entrepreneurs Tony Turner and Will Adams, has grown into one of the largest independent firms in its field, employing more than 150 people and boasting annual sales of £3.5m.
The duo have also completed a major relocation in the town to Highlands Road, moving to an office three times the size and offering larger conference facilities, open plan offices, a viewing room and storage for its security products.
“It’s fair to say we’ve come a long way since we took the plunge into self-employment in 2008, when it was just the two of us and a few part-time staff,” explained Tony Turner, managing director.
“We started in a spare room at Will’s house, but knew deep down there was an opportunity to deliver a more personalised security service that we could tailor to match the exact requirements of our clients.
"We both previously worked together for a large national service provider within the security sector and were made redundant. At this stage, we looked at our options and decided we didn't fancy being constrained as part of another organisation and went for trying to do it ourselves.
"Having seen the way the industry worked, we knew there was an opportunity to dramatically improve the level of service clients received, we just needed to convince people to give us a chance to prove it. The extensive experience we possessed definitely helped us make the 'jump'.
"Initially, our biggest problems were all financial. The banks were not willing to provide the level of support required for a new venture to start and grow, possibly not helped by the fact we were trying to get going during the ‘credit crunch’ of 2008. We were faced with no alternative but to use our own savings and assets and took no payment from the business for the first two years."
Bootstrapping the business themselves, it didn't take long for Integrity to start winning clients and it soon outgrew the spare room at Will's house.
Tony added: “Hortons’ Estate was our breakthrough customer when they asked us to look after four of their sites. I’m delighted to say they are still our largest client and we work all over the country on their behalf now.
“2017 has already got off to an excellent start, with a string of new business wins secured, including security services for CPN Systems, Envira, Hellermann Tyton, Jack Enterprises and Lion FPG.”
Integrity Security Group provides bespoke security services and facilities management to a blue chip client base spread across the country.
Services range from manned guarding, mobile patrols, key holding and alarm response, event security, temporary guarding and strategic consultancy on security matters.
It has also invested heavily in expanding its electronic security work, including complex CCTV, access control and fire and intruder alarm works.
Will continued: “Our independence means we are very agile, can react quickly to changes in the marketplace and act on what our customers are telling us…all designed to give them the security service they need and not one that is off-the-shelf.
“This year we will continue to increase the number of technical staff we employ and are planning to explore more opportunities to take on electronic security work and mobile security contracts, especially key holding, alarm response and patrolling.”
He concluded: “Thanks to new offices in Aldridge and Letchworth Garden City in the South East we now have coverage in key regional locations and aren’t ruling out future sites as and when demand dictates.”