A Black Country entrepreneur is taking on industry top dogs with a new insurance solution for landlords, letting agents and housing associations.
After being made redundant, James Batham turned down the chance to relocate with a major home services company to instead focus on launching Spire Landlord Solutions, a specialist in delivering a more flexible approach to 24/7 emergency repair cover for clients involved with multiple properties.
It has proved a wise decision for the 31-year-old so far, with four new contracts sealed in the first six months, including 500 properties in Leeds, Tunbridge Wells and London.
The former Thorns High School pupil is now working on a number of potential opportunities in his home region as landlords, letting agents and housing associations look to embrace the more personal touch.
James explained: “I’d gained a lot of experience in this field during my previous employment and had seen areas where the client wasn’t getting the level of service they wanted. There was definitely an opportunity.”
“When I was asked to move to another role I thought now is the time to put my money where my mouth is and do something about it and the end result was the formation of Spire Landlord Solutions.”
“What we offer is a comprehensive 24-hour repair insurance product for landlords, letting agents and housing associations in which we take care of all their tenants’ emergency issues, such as boiler breakdowns, blocked drains and leaks.
Spire Landlord Solutions, which is located in Trinity Point in Halesowen, has joined forces with Johnston Park McAndrew to offer this specific insurance product.
This tie-up gives James and his team access to a wealth of experience, a nationwide call centre to answer tenant phone calls and a 2000-strong network of quality approved engineers.
In addition to the emergency repair cover, the
James added: “We are picking work up because organizations are tired of the ‘one size fits all approach’. Our role is to make life easy and that means being flexible to specific requirements.
“For letting agents, our policy can be seamlessly integrated into their ‘fully managed’ packages as well as offered to their ‘let only’ as an ancillary offer.
“This provides added value and an additional revenue stream for firms that could be hit hard by the impending tenants' fee ban.”
Spire Landlords Solutions has plans to hit 3000 properties in its portfolio between now and the end of the year, which will mean recruiting two new account managers to the growing business.