Nathan Bowles (centre) with (L/R) Helen Waite, Davood Torangi, Iwona Grelak, Karen Lewis and Tom David at Smart Solutions' 10 year anniversary celebration
Newport-headquartered outsourcing and labour services provider, Smart Solutions, is celebrating 10 years in business with record turnover.
The milestone anniversary comes as the firm announces a record turnover of £95 million for the last financial year, up 9% from £87 million in 2015-16, making it 10 consecutive years of growth.
Chief executive, Nathan Bowles, founded Smart Solutions in 2007 and in the last 10 years the business has expanded the services it offers to clients, the sectors it works in, and its geographical locations - up to 50 throughout the UK.
Smart Solutions directly employs 230 staff, four of which have been in the business a decade, and has a flexible workforce of more than 5,500 people, up from 50 during the early weeks of the business.
Nathan said: “The success of the business is a testament to the exceptional talent base of our staff and their determination to make Smart Solutions the go-to provider of outsourced and labour services.”
“Traditionally, Smart Solutions is a recruitment firm but, during the last decade, we’ve adapted our business model to ensure we’re providing more solutions to our clients, including facilities management, software development, consultancy, security and cleaning, PPE and work wear.
“We’ve also developed Smart Onsite, a bespoke software system that records and tracks the recruitment process for clients, producing real-time KPIs and reports on compliance, licences and budgets.
“The focus for the next 10 years is to continue to grow and, while I’m confident this is achievable, we’re taking steps to ensure the business is in the best position possible to do so in light of changes that will inevitably affect the recruitment industry, such as Brexit.”
Following Britain’s decision to leave the EU, Smart Solutions has recently undergone a restructure, placing greater emphasis on delivering recruitment services from what it calls ‘hub’ locations, which are regional offices supporting the teams working on-site at its clients’ premises.
The regional hubs are responsible for attracting candidates and making sure they are compliant to work, whereas Smart Solutions’ on-site teams manage the training and day-to-day management of its flexible workforce.
Nathan continued: “We have to accept that the way in which people look for work has changed and, inevitably, the talent pool of people available to employers will be impacted by Brexit in the short-term.”
“We anticipate that there will be fewer people coming to work in the UK until all of the uncertainty around Brexit is resolved, so we’re taking steps now to make the process as streamlined and robust as possible to ensure both employers and potential employees are benefitting from our services.
“We want to be at the forefront of attracting the talent that is here, we also want to be known as an easy company to work with and to achieve this we have been improving and innovating our systems, such as moving candidate registration to online.”
Smart Solutions works for clients in a variety of sectors, spanning waste and recycling, manufacturing, logistics, pharmaceutical and automotive. In May 2017, it was included in the London Stock Exchange Group’s ‘1,000 Companies to Inspire Britain’ listing.
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