Inspiretec Group doubles turnover in 2017

The firm's Canadian office sits in the heart of Downtown Toronto.

Inspiretec Group doubles turnover in 2017

Cardiff-headquartered Inspiretec Group has enjoyed a year of expansion and seen great success at its new North American acquisition.

The group acquired Incentriq Canada, now known as Inspiretec Canada, and also won a slew of new clients in the UK.

In a bid to address staff and skill shortages, Inspiretec has opened an office in Toronto which is situated in the heart of the growing technology scene of Downtown Toronto’s Liberty Village.

The Canadian branch will account for 15% of Group turnover and the company anticipates a team of 15 in-house by the end of quarter one 2018.

To support growing staff numbers, the Group has introduced the new Inspiretec ‘One Programme’ which provides new levels of flexi-time, health and well-being programmes, sabbaticals, equity participation, profit share, career breaks and extended holidays.

Pivotal to the introduction of the programme has been Hayley Parsons, formerly a founder of the comparison firm GoCompare, together with HR director Helen Baldwin and group chief financial officer Matt Wakerley.

Matt has said: “The Group’s expansion into Canada is a pivotal moment in what has been a very successful year for us.

“The New Canadian team will service client and market needs overseas and Inspiretec’s products will revolutionise North American business processes.

“As well as success overseas, this year has seen great achievements on home soil. Our business wins include exciting new clients such as Rehalty, Shearings Holidays, Ramblers Walking Holidays and Caravan Club & Motorhome Club. We are extremely excited to see what 2018 will bring.”

Harvey Alexander, director of marketing at the Caravan and Motorhome Club, another of the Group’s new clients, said: “We’re really happy to appoint Inspiretec as our partner.

“We felt Inspiretec shared our vision and demonstrated the capacity for organisations like ours who are looking to achieve a step change in how they engage with their customers.”

In 2017 the Inspiretec Group saw turnover double from £4.2mto £8.3m. This took them from break-even to an EBITDA of £900,000.

Staff increase was substantial, growing from 100 people to over 140 people, setting up 2018 as another year of success.