Utilita Energy, one of Britain’s fastest growing independent energy suppliers, has confirmed the acquisition of call centre specialist bvocal.
The deal will see all 325 bvocal staff – 225 at its Chesterfield HQ and a further 100 at its recently opened Sheffield centre - become part of the Utilita group of companies. bvocal has worked with Utilita since 2014.
The changes came into effect immediately and mean Utilita now has more than 1,000 members of staff on its books.
Utilita Energy’s customer numbers have shown strong growth in recent years. The supplier expects to reach 500,000 in April – up from just over 200,000 as little as 18 months ago.
Steve Parker, director of sales and marketing, Utilita Energy, commented: “bvocal has played an integral role in the growth of
Utilita. It has proved to be be a proven, successful sales channel.
“With this in mind, it made perfect sense to bring bvocal into Utilita in a move that will be mutually beneficial. As we continue
to grow, bvocal will play a key role."
Paul Stubbs, managing director at bvocal, added: “This is a fantastic business opportunity for both companies.
“Utilita has been bvocal’s only client for the past two years - this deal is great for our brilliant staff, who will now benefit from working for Britain’s fastest growing independent energy supplier.”