Northumbrian Water Group makes significant IT investment

Duncan Reid

Northumbrian Water Group makes significant IT investment

Water company, Northumbrian Water Group, has signed a contract with IBM United Kingdom Limited worth more than £3.5m for the provision of system integration and hosting services for 24 months.

The company is investing heavily in its customer services provision, which includes developing its IT systems.

Newcastle-based law firm, Watson Burton, supported the company in reviewing the contract with IBM United Kingdom Ltd.

Watson Burton has advised the utilities provider on its IT contracts for many years and has built up a significant presence in the technology sector, advising on investments involving a wide range of technology focused businesses.

Andriy Volkov, category manager – development at Northumbrian Water Group, said: “It was crucial that this contract met all of the needs of Northumbrian Water Group, in line with our goal of becoming the industry leader in the provision of water and wastewater services. The contract required specifically negotiated and mutually agreed terms - especially given the significance of the agreement and its long-term impact on our asset management operations. The team at Watson Burton helped us to achieve this.

“Their ability to offer a very quick turnaround, coupled with their expert guidance and close support throughout the process, was invaluable. Duncan, Emma and the rest of the team were extremely helpful and had an in-depth understanding of our requirements, enabling us to make informed choices throughout the process leading to the contract signature.

“We have a long-standing relationship with Watson Burton and I’m delighted that Northumbrian Water Group has access to the firm’s expertise.”

Duncan Reid, partner and head of corporate and commercial at Watson Burton, said: “This investment into its IT infrastructure was a major project for Northumbrian Water Group and we were delighted to be able to bring our commercial and IT sector experience to bear for the company on the associated contract.

“As a law firm we are proud to work with Northumbrian Water Group and to help it move forward in its relationship with IBM.”