Meet the MD: Judith Armstrong of Millennium Point Property

Meet the MD: Judith Armstrong of Millennium Point Property

"Don’t try and be someone you’re not and if you work hard, you’ll get there," that's chief executive office of Millennium Point, Judith Armstrong's advice for budding entrepreneurs. She took some time out of her day to share some more of her business story with BQ.

What does your role include?

As the chief executive officer of Millennium Point, I am responsible for the vision, direction and leadership of the organisation as an entirety.

I work closely with our two boards - Millennium Point Trust and Millennium Point Property Limited - to ensure that we meet our business and charitable objectives.


What does the company do?

Millennium Point is made up of Millennium Commission, ERDF and other institutional funding.

Welcoming one million visitors each year, our purpose is to be a destination to experience science, learning and technology.

The trust’s role is to deliver a variety of outcomes for the public benefit, which includes working with partners and other organisations to develop opportunities across science, education, design, arts and culture.

A substantial part of our day-to-day activity involves organising and holding a full programme of events in our spaces.

These include independent fairs, arts and educational exhibitions, awards ceremonies, private seminars, talks, and events that tie into our charitable engagement initiative.


What do you believe makes a great leader?

A great leader is someone who has the ability to inspire others to deliver and someone who can stand up in the face of adversity.

A great leader should know how to get the most out of their team members by supporting them and nurturing their abilities but also have the capacity to make swift decisions.


What has been your biggest challenge in your current position?

The Giant Screen Cinema was a part of the success story of Millennium Point and to cease its trading was a huge and difficult decision.

It’s hard to let go of a valuable part of the business and a team that is so close to your heart.


How do you alleviate the stress that comes with your job?

I love trying out new bars and restaurants with friends and family – Birmingham has so many fantastic places to choose from, it’s impossible to get bored in this city. Working out also helps alleviate stress so I try and fit in exercise as much as I can. 


When you were little, what did you want to be when you grew up?

I wanted to be a teacher but quickly realised that requires a lot of patience!


Any pet hates in the workplace?

I don’t really have any. As you get older, you realise that it takes a breadth of people and personalities to make a good team and some people can be the exact challenge you need.

The only thing that does irritate me at work is people who don’t want to learn, be challenged or have fun.


Where do you see the company in five years’ time?

In five years’ time, I hope that Millennium Point is still a successful landlord and has remained a staple venue within the city. The events side of the business will have grown and we will continue to develop and deliver exciting, innovative activities that support our charitable ambitions.


What advice would you give to an aspiring business leader?

Know where you want to go, work out how to get there, focus on your strengths and always remain true to yourself. 


Where did you start your career?

I started my career as a finance assistant for large logistics firm, TNT. I’ve always believed in working hard and improving the way things are done and I had the perfect opportunity to do this at TNT.

My talents were spotted by one of the divisional directors who recruited me to become a logistics analyst. I was eager to take on new projects and I proved my worth by managing a whole distribution contract at the age of 21.

The operations team offered me a position aimed at improving the financial performance of the business, but I felt that I needed additional qualifications to further my career so I studied to become a chartered management accountant.

After seven years with TNT, I decided to move back in to finance and took on a financial reporting role for DHL for one of their freight divisions. A couple of years later, I was promoted to finance director and ended up reporting in to the CEO of DHL in the UK.

I joined Millennium Point in 2012 as it was a great opportunity to occupy a senior part-time role. As they say, the rest is history!