Meet the MD: Mark Mildren of LITTLE

Meet the MD: Mark Mildren of LITTLE

As managing director of two companies, Mark Mildren is responsible for the day-to-day running of both marketing agency LITTLE and natural skincare product ProBalm. BQ caught up with him to see what he believes makes a great leader...

What is it you do?

I am an experienced graphic designer and managing director of two companies, marketing agency, LITTLE and ProBalm, a 100% natural skincare product, handmade in the UK, designed for extreme sports athletes.

Day-to-day I am responsible for business development and strategic planning for the business and its future growth.


What is it the company does?

LITTLE was originally formed in 2009 as digital agency Little Black Box. I joined the agency in 2010 and took over the firm, extending it to a full service agency in 2011.

I then brought another two directors on board and from January 2013 the agency has experienced rapid growth from just three, to a team of 10, and with it came a re-brand to LITTLE for all new staff to feel part of.

LITTLE’s services include website development, digital marketing and communications, social media management and more.

Clients consist of a range of large corporates to SMEs and start-up firms and LITTLE has worked with Leeds University, Roomz and Virgin Management.


What do you believe makes a great leader?

Treating people as you would like to be treated yourself and leading by example.


What has been your biggest challenge in your current position?

Managing the pains of growing a business, recruiting staff, implementing processes and procedures whilst trying to maintain great customer service.


How do you alleviate the stress that comes with your job?

I swim regularly but I try and see the positive in everything which helps me not get too stressed.


When you were little, what did you want to be when you grew up?

A footballer!


Any pet hates in the workplace? What do you do about then?

Un-helpfulness. When you’re a small team you’re in it together and helping someone overcome a challenge is a great feeling. That and getting tea instead of coffee!!


Where do you see the company in five years time?

Tough one. I think we have a good platform to grow over the next few years in Leeds (Plus we’re running out of desks!) In five years it would be nice to have a full studio in London too.


What advice would you give to an aspiring business leader?

I genuinely believe you reap what you sow. Work hard and success will come. And never underestimate the advice of people who have been there and done it before.

Take in as much as you can from them as they have probably already made the mistakes you are trying to avoid.