DPD and ASOS team up to deliver precision

DPD and ASOS team up to deliver precision

Smethwick-based parcel delivery company DPD has become one of the first delivery companies in the UK to allow customers to choose their own one hour delivery slot.

The firm has teamed up with online fashion retailer ASOS to allow online shoppers to state exactly when they would like their parcel to be delivered via a new service called Precise.

Currently, ASOS customers are notified by text or email of their next day, one-hour delivery slot by DPD.

With Precise they will be able to choose to accept the original delivery slot via the notification, or select their preferred delivery day and their specific one hour delivery slot via DPD's in-fligh' options

Precise deliveries can be arranged for anytime in the following seven days 

5897 DPD Precise Hour Select

between 11am and 5pm.

The news follows DPD’s launch of its Your DPD app in May, which enables customers to set their own delivery preferences including the ability to request that drivers always avoid certain times of the day

DPD's CEO Dwain McDonald said: "Working closely with great retailers like ASOS means we are constantly tuned in to what consumers want and that helps us invest in technology and develop the kinds of services online retailers really value.


“I think Precise gives ASOS a real advantage at a time when all retailers are looking to innovate in the delivery space and wow customers.

"We're focused on making parcel delivery as ‘personal' as possible by using the best technology available to put customers in complete control of their deliveries. Giving customers timely information they can really use and a great choice of delivery options is genuinely liberating."

Matt Rogers, of ASOS, said: "Precise is another first for ASOS and a huge leap forward on our customer focused delivery proposition. Our customers love getting their deliveries quickly and tell us they want control and choice over how and when their parcels arrive. Precise gives them exactly that.

"Working with DPD allows us to keep improving the delivery experience for our customers and staying competitive in the marketplace"

 

 

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