HeadTech Solutions, based at the University of Warwick Business Innovation Centre in Binley, has grown its headcount from three to 10 people following a business review that has seen the firm adapt to offering a seamless technology service for businesses.
Last year the company signed a contract with global recruitment firm Talent International to provide support for its IT operations across the globe, which has also helped to boost the development of the business.
Phil Hynes, managing director at HeadTech Solutions, said: “When starting out, I very quickly realised that just existing as an IT support company by fixing equipment and offering telephone and email support for clients wasn’t enough to stand out in a crowded market, so I went back to the drawing board.
“Instead, we are now a technology consulting business that listens to customers’ individual needs by providing technology plans to suit their requirements, whether it is fixing or maintaining hardware, building an online system or helping with IT security and backing up important files.”
Other services HeadTech provides include technology asset reviews, identifying the pros and cons of upgrading hardware and software, adopting cloud based solutions, a 247 helpdesk, as well as providing dedicated software development teams to create and build bespoke online software systems at the company’s data centre in Coventry.
Phil said: “IT support and software subscriptions can be quite expensive for businesses if they don’t address why they need each of these services, so by having a seamless technology provider it can help identify where your money is being spent and the value this has to your business.”
Penny Robb, manager of the University of Warwick Science Park’s Business Innovation Centre, said: “HeadTech Solutions has come a long way since it was founded on a kitchen table three years ago and is a shining example for other aspiring business owners out there.
“The Business Innovation Centre has proved to be the perfect base from which to grow for the company and is another example of a firm coming to us in its every early stages and growing to be a very solid business.
“I know they have further expansion plans and being based here will be the perfect springboard for that growth.”