Horse racing

Jockey Club completes landmark Wi-Fi project

The group, which owns and operates 15 racecourses across the UK, has completed the largest multi-site installation of free public Wi-Fi of its kind in Europe.

Jockey Club Racecourses welcomes nearly two million people on racedays per year and a further two million people for other events, who now have access to high performance and free-of-charge Wi-Fi.

The Wi-Fi is available across all public areas, including grandstands, bars, restaurants, hospitality areas, owners and trainers areas, parade rings and concourses.

It also provides use for The Jockey Club’s own business services and for its partners, such as access control, point of sale functionality and the Britbet pool betting service launching in July 2018.

Wi-Fi for media, photographers, conference and events customers, officials and employees has been in place across Jockey Club Racecourses for several years.

However, the public Wi-Fi rollout at The Jockey Club’s ‘large’ racecourses wasn't completed until 2017 and is exceeding expectations both in terms of usage and performance.

This prioritised the maximum number of racegoers first, with Cheltenham the first course to go live in 2014, and then further investment has completed the remaining courses in The Jockey Club’s portfolio, with the final course installation going live this week.

Paul Fisher, chief executive of Jockey Club Racecourses, said: “As well as investing record amounts into prize money and our racing surfaces, it’s essential we continue to invest in enhancing the experience we offer to our customers.

"Racing is a fantastic day out and we are very clear that free Wi-Fi is a customer expectation, so I am very pleased we have completed what amounts to Europe’s largest multi-site system rollout.

"This also creates a range of commercial opportunities, including for partners, engagement through our app, customers sharing their experience on social media and for our forthcoming Britbet pool betting service.”