Leading hospitality recruitment agency Rota looks at the best way to find a job in the UK's booming hospitality industry...
If you are looking for a position in the hospitality industry, you couldn’t have started looking at a better time in the UK. The hospitality sector has been growing at the fastest rate compared to any other sector in the country since the 2008 financial crisis and in the last couple of years, the industry has experienced a considerable boom.
Furthermore, the sector has benefited from the weak Sterling as a result of the Brexit referendum as well as the rise in holidaymakers deciding to opt for ‘staycations’ instead; increasing by more than 70% in 2017 alone. As a result of these factors, the hospitality and tourism industries added a staggering £73 billion to the UK economy in j2016, helping to make it the UK’s fourth largest employer, with nearly six million employees around the country (source: Rota).
With these figures in mind, we take a look at some of the most popular types of jobs that are available in the hospitality industry, and the best ways you can find them.
Hotel Management Positions
Hotel managers’ responsibilities revolve predominantly around making sure that a whole range of day-to-day hotel operations are running smoothly and efficiently. A typical day for a hotel manager is likely to include:
● Supervising staff
● Recruiting staff
● Dealing with customers and complaints
● Managing hotel budgets
To become a hotel manager, having excellent leadership and customer service skills is vital in order to succeed.
On average, a hotel manager can expect to earn £30,000, sometimes even more (depending on the hotel group.) If you are interested in becoming a hotel manager, you should be prepared to work your way up the career ladder in order to attain this role. Finding a position at a hotel or chain as Front of Staff and gradually working your way up is a typical route for most hotel managers.
Waiters and Waitresses in Hotels
Waiters are at the very core of the hospitality industry and play a crucial role in helping to make the customer dining experience both enjoyable and memorable.
As a waiter, you will typically:
● Greet customers
● Take customer orders
● Bring food and drink to the tables
● Process payments
● Cleaning duties
To become a waiter, it is not necessarily a strict requirement to have qualifications per se. Rather, this type of role relies heavily on the person in question being energetic, having excellent communication skills and also having the ability to remain calm under pressure. Salaries as a waiter are dependent on the precise company. Many people take on waiting positions on a temporary basis and work between a number of companies, and quite often seasonally.
Furthermore, it is not just food-related establishments that provide the opportunities for those seeking waiter/ waitress-type roles. There are various high-end establishments such as member’s clubs, bars and luxury hairdressers (source: Charles Worthington Salons).
If you are looking for waiting shifts but not sure where to start, take a look at Rota.com where it is easy to sign up. The company recruits temporary hospitality staff for hotels, restaurants and caterers, and the application process takes a matter of minutes. Through the web app, you can see available shifts in your local area.
Concierge Service Jobs
If you are outgoing and thrive on excellent customer service, then a position as a concierge may just be the right job for you in the hospitality industry. Typical responsibilities working as a concierge include the following:
● Greet guests as they arrive at the hotel
● Attending entrances at all times
● Handling guests’ storage
● Delivering messages
The role of concierge tends to involve on-the-job training rather than specific qualifications and you can expect to earn around £18,000 upon starting the role with at the beginning of your career.
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