Ed Thornbury, Cloud Hosting Specialist at The Access Group, talks about the evolution of the workplace and how data security processes need to change to reflect emerging risks.
The workplace has evolved beyond recognition for many people in recent years, with one of the most significant changes being that more and more people are now offered the option of working remotely. This incentive is a result of a combination of changing attitudes, enhanced technology and software solutions. All of which have been transforming the way that businesses of all shapes and sizes are run and how customers interact with them, as well as allowing employees to work outside of the office.
The TUC estimated that the number of UK people working from home has increased by a fifth in the 10 years to 2016, and with everything becoming increasingly digitised and technology enhancing at such a rapid rate, we can safely assume that this trend will only continue to grow. In fact, it is expected that 50% of the UK workforce to work remotely by 2020.
For many businesses, the biggest apprehension around making the move towards remote working is making sure staff remain streamlined and connected with colleagues and managers at all times, but one concern which is not being properly addressed is data security considerations.
While this incentive has been well received by employees, and it certainly makes a difference to that healthy work-life balance we are all searching for, it is vital to make your team members aware of the extra security risks that they face when working from home, on the train or at a local coffee shop.
In this article, The Access Group shares actionable advice on certain risks that should be considered and steps that employers should be taking to ensure that they are educating employees on protecting company data from security threats.
Consider transfer risks
The way in which data can be moved around transferred is taken for granted by most people nowadays, as electronic communications are available on the go 24/7. When working remotely, it is likely that you will still be working with the same sensitive company information and customer data as you would be if you were on site - but without the digital privacy you are used to.
Transferring data can take many forms, whether it be over email via your domestic internet connection, through your mobile phone network, or on a physical medium such as a USB stick. Each of these methods have inherent risks that should be addressed:
Employers and remote workers should be working together to tackle this issue and potential cyber security threats; from enforcing security and implementing and remote working policy, to educating the importance of commitment to security best practises. Simple actions such as using a USB data blocker, encrypting sensitive data within emails and avoiding public Wi-Fi will make a huge difference.
Utilise the cloud to minimise risks
If your business takes advantage of cloud hosting, then you are already one step ahead in avoiding potential security breaches. The ease of use that “anytime/anywhere” password protected cloud access offers means that whatever device or platform your employees prefer, they can still connect with your work systems remotely.
The concept that digital information can be accessed instantly around the world actually becomes part of a security solution, rather than posing risks, meaning the cloud takes the flexibility of working from home to a totally new level.
In addition to being able to access files and documents and log into relevant systems safely, remote workers should also be encouraged to back up data frequently so that a lost device doesn’t mean lost data, and cloud storage solutions are a great solution for this. By migrating to the cloud, you can also ensure that applications are patched and updated regularly to maximise protection.
Whilst ensuring your remote workforce is protected and safe from security breaches is vital, your security policy shouldn’t add to employee’s workload; they should be simple and efficient. It is one of the most important investments you should make as the safety and security of your data and systems has to be a priority, and although it will take a bit of work, you will reap the benefits including reduced office costs, higher morale and increased staff retention as well as access to a wider talent pool.
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