Having provided the university with IT services for the last 12 years, the contract is for a possible four year term and is worth over £1m.
It’s the fifth time the contract been renewed with Waterstons which has also seen the firm work collaboratively with Durham University’s own IT department, CIS.
Susan Bell, CEO of Waterstons, said: “We are absolutely thrilled at our re-appointment.
“Our mutually supportive and collaborative partnership with the Business School enables us to anticipate their needs and align technology to meet the strategic goals of Durham University as a whole.“
In addition to their contract win, Waterstons has also won the ‘Outstanding Communications’ award in Durham University’s recent Supplier Recognition Awards programme.
Kathryn Hardy, director of operations at Durham University Business School, added: “Clear, timely and accurate communication and collaboration are fundamental to any successful engagement.
“Waterstons works really hard to develop and maintain trusting relationships with us and effective communication is at the heart of this contract.
“We look forward to continuing our relationship with Waterstons to help ensure that Durham University and the Business School continue to provide excellent IT FM services to both its students and staff.”
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