(l-r) Newly appointed business development manager Barry I’Anson with company director Mark Wilson

Online training company scales up in Darlington

An online training and assessment company based in Darlington has recently doubled its size in office space as it continues to expand.

eLamb, founded by Mark Wilson in 2007, moved their office to Business Central two years ago and has since recruited eight employees to support its growth.

The company creates and delivers eLearning courses offering bespoke packages to various industries including the construction and hospitality sector and boasts Barratt Homes, Travelodge, and L’Oréal amongst its customers.

Since the start of the year eLamb has been successful in winning contracts with many independently owned luxury hotels, and some well-known brands such as Bovis Homes, Arris International and the Pensions and Lifetime Savings Association.

In February, the company moved to larger office space at Business Central to accommodate their growing team, director Mark explains: “Since launching the business, eLamb’s products have evolved as we continue to create bespoke packages and expand our own “off the shelf” eLearning products.

"We are proud of the fact our growth to date has been 100% fuelled by customer demand with no external financing. Our recent Customer Satisfaction scores show 100% of our clients would recommend us, 94% would use us again and 100% felt we were value for money.

“We recently added a course on modern slavery after a client request for a bespoke course. Modern Slavery Awareness training has become an important issue and a popular choice of course with all industries worldwide. We have had it translated into three different languages and now export it to numerous countries.”

“Every company with an annual turnover of £36m has a legal obligation to disclose on their website what steps they have taken during the financial year to ensure their business and supply chains are slavery free.”

Looking back to when Mark first started the business, he explains the reasons for choosing Darlington as his preferred location.

He added: “Recruiting the right people to take the business forward is very important. I chose Business Central as our base due to the centres location and excellent facilities. When we were ready to expand there was no question I would remain here. The office move was straight forward and it is great sharing advice and ideas with the other businesses in the centre.

“In the coming months we will also be developing our software to encourage people to want to learn online and develop their skills by having leader boards and prizes for learners who reach differing levels of personal development.”