Michael Reid with Hudson the bear
Iced drinks manufacturer Polar Krush, has implemented AI technology that allows the business to increase employment as it continues its expansion.
In contrast to the news that jobs in the British private sector could be replaced by robots within the next decade, Polar Krush is increasing the number of engineers and workers on the factory floor as a direct result of its investment in AI and technology.
Paul Goldfinch, managing director at Polar Krush said: “From filling boxes, collating and palletising, we are now all fully automated at our headquarters. As well as allowing us to increase our output and productivity dramatically, our artificial intelligence system allows us to upskill our team and create more jobs at our headquarters. Our staff are our greatest asset and improvements to the factory floor allows them to have a much better working environment and increase their own skills.
“Our Remote Kare system ensures that we can pro-actively keep our customers happy, rather than reacting to machines breaking down. Our engineers can plan their journeys and their time much more accurately and spend their time making sure our customers are being looked after, which is a much better use of their talent and time.”
The ‘Remote Kare ‘Smart’ Technology’ consists of a Remote Kare SIM card that is fitted into every machine, alerting an engineer of any changes that may cause an issue before they occur, preventing disruption to sales.
Michael Reid, sales director at Polar Krush said: “In the unlikely event that your machine needs attention from one of our trained engineers, our Remote Kare monitoring team can see exactly what the problem is, and we can get someone dispatched as quickly as possible to get you back up and running.”
James Flynn, head of operations at Bridge Leisure which has Polar Krush machines on all of its parks, said: “We have had fantastic support from the team at Polar Krush, as noted by one of our complex managers at Silver Sands in Scotland who praised the team for their excellent service.
“A call was made to the site manager from one of the Polar Krush monitoring team who explained the machine was not performing as expected, talked him through what to do to prevent any non-selling time. An engineer was then dispatched to make sure it had worked and the problem would not cause any down time in the future.
“Considering how remote that park is, it is without doubt astounding service and we look forward to growing our relationship with Polar Krush, and would highly recommend them.”