Newcastle Airport unveils multi-million pound investment

The new e-Passport gates

Newcastle Airport unveils multi-million pound investment

Newcastle International Airport has unveiled the progress on its new international arrival hall, which is due to open ahead of the summer holidays this year.

The multi-million pound investment in collaboration with UK Border Force, aims to enhance the customer experience and includes five new ePassport gates, which use facial recognition technology to verify the user’s identity.

The extension to the passenger terminal will add 448 sq m of floor space to the immigration area, as well as 110 sq m of space at the departure gates.

Richard Knight, director of operations at Newcastle International Airport, said: “I’m delighted with how well work is progressing on our improved and expanded arrivals hall and can’t wait to unveil the space, as well as the brand new ePassport gates, to our customers.

“At Newcastle, we pride ourselves on our low queue times across the airport and with passenger numbers through the terminal increasing, this expansion will play a big role in ensuring we can help passengers head home following a wonderful trip or experience all that the North East has to offer as a visitor as speedily as possible.”

Cllr Iain Malcolm, leader of South Tyneside Council, and Chair of LA7, said: “Passengers are at the heart of this investment. The expansion of the arrivals hall, which embraces the latest technology, will ensure that passengers continue to have a safe, efficient and enjoyable experience.

“It’s crucial that we enhance our facilities in line with growing passenger numbers so that Newcastle remains the number one international gateway of choice for people travelling to and from the North East.”

Paul Redman, divisional director at Esh Build, which is working on the extension, commented: “It’s testament to the Airport’s commitment to the North East that it has made this investment in its infrastructure, and Esh Group is proud to be delivering such an important scheme on its home soil.

“A project like this requires extensive work to make sure the construction is not impacting on a busy terminal. This build will ultimately help people on their journeys through Newcastle Airport and it’s important that we uphold its reputation as an orderly, efficient airport.”

Work on the expansion began last year and is expected to finish in the spring, with the new arrivals hall and ePassport gates being completed in June 2018.