Things are looking up for North East ofice equipment supplier

Things are looking up for North East ofice equipment supplier

Diamond strive to provide top quality support to their clients and try to remove those "grey areas".

Optius Established in 1992, The Diamond Group of companies offer the North East business community a complete unique office technology solution which covers every aspect of IT, multi-functional copiers, telephony and finance.

This means that small and medium-sized business owners and managers need only contact a single provider to source, support and finance their technology needs without the complications of employing numerous outsourced support, service and finance companies.

Over the years, Diamond have striven to provide top quality support to their clients with a “One-stop-shop” which removes the “grey areas” commonly experienced when technology companies do not communicate or problem-solve well together.

Diamond’s consolidated service simplifies the service provision whilst the “One-bill” invoice helps your accounts department to streamline their reconciliations and payment options. From the start of your relationship with Diamond, your technological needs will be managed for you, as if it was your own in-house department who were looking after your interests.

Diamond recognises that each customer need is different and therefore provide bespoke solutions to suit the customer. By ensuring that the client’s technological requirements are efficiently managed, the client can concentrate on their core business in confidence whilst leaving the technical details to Diamond.

Diamond is committed to long-term relationships with its customers and a recent questionnaire sent to current customers has returned very favourable results and comments. If there are any less than positive comments, a meeting is sought with the customer to ensure that concerns are addressed to their full satisfaction.

To discuss your business technology needs, give Diamond a call on 0191 5193700 or email info@diamond-group.net . You are guaranteed an impartial and honest assessment of how your business can best utilise, support and finance technology with minimum impact on the day-to-day management of your core business.