The Lowry Hotel has become the first hotel in Manchester to offer an in-room concierge system.
The move will see an Amazon Dot system, specially configured for hotel services by Berkshire firm Avoiceo, being installed in the hotel’s bedroom suites on a trial basis, meaning guests will be able to access hotel services simply by saying the phrase ‘Alexa, ask The Lowry Hotel…’
Rather than needing to ring down to reception, guests will now have everything they need to know during their stay – the WiFi code, check-out times, when breakfast is served among much more – available to them in their room in an instant.
If successful, the trial will see Avoiceo’s bespoke system then rolled out across the hotel.
The hotel has also recently installed two Tesla charging points available for both hotel guests and the public to use earlier this year.
Adrian Ellis, The Lowry Hotel’s General Manager, said: “At The Lowry Hotel, we are always trying to find innovative ways to enhance our offering to all of our guests, whether they are staying with us or using our facilities for a business meeting or charitable event.
“With the installation of the Avoiceo system, we are looking to ensure our guests quickly and easily have all the information they need while they are with us.
“Ultimately, this system will hopefully serve to further improve our guests’ stay, while also giving our front-of-house staff more time to enrich the guest experience in other ways.”
Our BQ Bulletin emails will land in your inbox at 7.30am, Monday to Friday, with a mix of the latest local business news, national news, and features to inspire you. Sign up here!
Click here to read our privacy statement