The firm is expanding its fleet of high-tech environmentally friendly platinum buses throughout the region after receiving a flood of positive feedback from commuters after their initial introduction in May 2015.
Currently operating on eight routes across Birmingham, Solihull, Coventry and Walsall, the operator is investing in a further 65 buses to serve every district of the Black Country.
The £34m fleet of 58 buses are lighter and more fuel efficient than conventional buses, and their Euro 6 engines are ranked among the cleanest in the world.
Peter Coates, Managing Director of National Express West Midlands, said:“We’ve been running the Platinums for half a year now and we’re seeing more people making more trips on them.
“The X51 from Birmingham to Walsall has seen 25% growth and there’s been 10% growth on services to Birmingham International.
“So this year, we’re investing £15 million to make sure that people right across the Black Country will benefit from these excellent new buses.”
A recent survey showed that passengers are hugely impressed with the new vehicles. Overall satisfaction across all the Platinum routes was 94%.
98% were satisfied with the comfort they experienced on the bus, and 96% said they were happy with the standard of driving. And 81% of those questioned found the services good value for money.
Cllr Keith Linnecor, a member of the West Midland’s Integrated Transport Authority’s delivery committee, said: “I am delighted these superb vehicles are to be expanded across the West Midlands.
“The standards on the Platinum service are superb and a great inventive for people to use public transport.”