Spoonfed helps Social Bite grow sales

Spoonfed helps Social Bite grow sales

Scottish Social Enterprise Social Bite has seen a major boost in its corporate catering revenue thanks to a partnership with software-as-a-service company Spoonfed.

Social Bite has seen its monthly sales grown from £7,000 to £70,000.

The social enterprise started working with Spoonfed in 2015, which supplied Social Bite with new catering software to help increase efficiencies and reduce errors created by manual order taking.  

Since implementing Spoonfed’s software, corporate catering has become Social Bite’s biggest revenue generator, accounting for 50 per cent of all company revenue.

Willie Biggart, managing director at Spoonfed, says: “With Social Bite we saw an opportunity for them to revamp their corporate catering order process with the help of our software, and we’re delighted that they have seen such outstanding results.

“Social Bite does brilliant work within the homeless community and we wanted to ensure that they could continue to do this with the help of Spoonfed.

“As a result, we incorporated the option to ‘suspend’ items like coffee or sandwiches, meaning companies placing corporate orders could reserve items to give back to the homeless community, all with just a couple of clicks.”

Alan Mahon, director at Social Bite, added: “Since adopting Spoonfed’s software, our corporate image has vastly improved and we have seen continued customer satisfaction and confidence in our offerings, which has been brilliant. 

“The exponential increase we have seen in corporate catering is incredibly encouraging for us as a social enterprise. The more profit we make, the more we can contribute to the heart of our cause, which is to donate 100 per cent of our profits to homeless initiatives in the community.

“Spoonfed’s software has given us the chance to focus less on taking orders by phone and more on how we can continue to grow the corporate catering side of the business.”

 

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