Meet the MD: Kirsty Mackenzie of iMultiply Resourcing

Meet the MD: Kirsty Mackenzie of iMultiply Resourcing

Kirsty Mackenzie works at recruitment practice iMultiply Resourcing, which works with entrepreneurial or growing SMEs and not-for-profit organisations. After graduating from the University of Edinburgh’s business school in 2006 Kirsty spotted a gap in the market for a new type of recruitment agency and hasn't looked back since. She caught up with BQ to tell us more....

Describe your role in no more than 100 words.

Motivator, direction setter and problem solver.



What is it the company does?

A recruitment practice with two divisions: Executive Search and Accountancy and Finance. The business works principally with entrepreneurial or growing Small to Medium Enterprises (SMEs) and not-for-profit organisations across the central belt of Scotland.

The business has a track record in enabling organisations to grow by improving their access to talented individuals through robust recruitment processes.



Give us a brief timeline of your career so far – where did you start, how did you move on?

Having graduated from the University of Edinburgh’s business school, I entered the world of recruitment in 2006 and I’ve never looked back. Initially I worked for a multinational recruiter before realising the recruitment industry has a mixed reputation.

Spotting a gap in the market for a recruitment business which operates differently I founded iMultiply Resourcing in 2012. One of iMultiply’s differences is that we measure our performance based on customer satisfaction feedback, rather than quantitative KPI’s, ensuring we’re listening to our customer’s needs and delivering accordingly.

I was delighted to win WeDo’s ‘Young Entrepreneur of the Year’ and enjoy regularly contributing to BBC Radio Scotland’s discussions on employment. I’m also a trustee for a couple of local charities which has been a great experience and learning curve.



What do you believe makes a great leader?
Passion, resilience, and the ability to recognise your own weaknesses.



What has been your biggest challenge in your current position?

The biggest challenge so far has been convincing individuals to join a new start business they’d never heard of before. However I’ve been lucky to have grown my current team to 15 individuals who enjoy the excitement, dynamism and autonomy of working in an entrepreneurial environment.



How do you alleviate the stress that comes with your job?

I try to keep things in perspective by spending time with family and taking time out for myself. Although I find it difficult to switch off, when I’m out for a run in the middle of nowhere some of the best ideas come to me.



When you were little, what did you want to be when you grew up?

Believe it or not from a very early age I wanted to run a business! I grew up in my family business and have always been fascinated with the business world and how people work together. Perhaps I should be thanking my dad for playing negotiation games with me from the age of four!



Any pet hates in the workplace? What do you do about then?

Moaning or excuses. ‘Problems’ are just good opportunities to make something better. I try to encourage and empower my teams to think of solutions and support each other’s ideas. With autonomy comes accountability so excuses generally aren’t acceptable.



Where do you see the company in five years time?

I see us opening additional offices having experienced further growth in market share, a huge improvement in brand awareness and our headcount doubling.


What advice would you give to an aspiring business leader?

If there is anything holding you back, write down those obstacles and think of a way around each one.

If you can’t think of a way round each one, ask someone else who can.  It’s important to identify your weaknesses early on and don’t be scared to ask for help (I still ask people all the time!)



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