Geoff Guenther and Paul Richards
New gas and electricity supplier Together Energy has made a strong entry to the UK energy market, creating almost 40 jobs since its launch and is on track to increase employment to 60 by the end of the year.
As the company continues to expand its customer base, it is aiming to hire 20 new members of staff at its Clydebank-based operation before Christmas. The roles will predominantly sit within its customer service function, which currently employs 38 people from the local area.
After securing its first customers in October 2016, Together Energy now supplies nearly 6,000 households across the UK, generating a turnover of £5.4m. The company is planning to more than double its customer base in the next few months, to around 15,000, just 12 months after it began operating. It is also aiming to secure 100,000 customers in the next three years, with forecasted revenues of £80m.
Together Energy was founded last year by two senior energy executives, Paul Richards and Geoff Guenther. Working as consultants, the pair had been asked to develop a business proposal for a global gas and electricity company to enter the UK energy market but, after the plans fell through, saw an opportunity to launch their own venture. They raised £325,000 of initial investment between them, with support from a private investor.
Paul Richards said: “We spotted a gap in the market for an energy supplier that does things differently. Most companies entering the UK energy sector are tech-focussed or playing a numbers game, aiming to hit the one million customers mark – there’s nothing personal about either approach.
"We set the business up with specific commitments to customers: offering a transparent, easy-to-understand service; the simplest bill in the industry; and an aim to resolve to all queries within eight hours.
“Since getting underway less than a year ago, we’ve seen strong growth and solidified our position a lot more quickly than expected.
"That’s helped us get to this next phase of expansion, ramping up our marketing efforts and looking to renew our first tranche of customers.
"By the end of the year, we hope to have doubled our customer base and added another 20 or more people to the business. Looking further ahead, we’re aiming to get to 100,000 customers by 2020 through a combination of strong customer service and a unique product offering.”
Born and brought up in Clydebank, Paul Richards was also determined to create stable and well-paid jobs within his home town.
He added: “Establishing the business in Clydebank means a lot to us and we are committed to growing the company here and creating more employment locally.
"The staff, who have all been recruited from the Clydebank area, have been absolutely tremendous and have played a key part in helping us make so much progress.”