Catherine Burnet, KPMG Scotland
Up to 400 new jobs will be created during the next three years as KPMG announces Glasgow as the location for its second UK Managed Services hub.
The hub will see 200 jobs created in the short term – 50 are already in place, with a further 150 commencing from June – with a view to growing to 400 as the firm continues to increase operations in Scotland.
Roles will comprise a mixture of data gatherers, analysts and managers from a wide variety of backgrounds and specialisms, including modern apprentices, graduates and experienced professionals.
The Managed Services team will offer clients high-quality, cost-efficient and rapidly scalable outsourced operations.
Based alongside KPMG’s Tax Centre of Excellence at 123 St Vincent Street, where the firm has taken up an additional two floors, the team will carry out bulk due diligence processing and large-scale data analysis for customers, such as handling regulatory requirements, complaints handling, customer remediation and various other business as usual and administrative functions.
The decision to open the hub in Glasgow is underpinned by the firm’s recognition of the depth of talent in Scotland, which is coupled with a robust financial services sector – where much of the Managed Services work will take place.
Alongside the firm’s core operations at St Vincent Plaza, it’s hoped the new team in Glasgow will be a key driver of growth for KPMG in Scotland, as it will work with clients in the UK and internationally, cross-sector.
Comprehensive induction training and ongoing support and development will be a central focus for growing the team and retaining talent, and KPMG will work to ensure there is a clear career path on offer for all recruits.
Catherine Burnet, senior partner for KPMG in Scotland, said: “Managed Services will play a key role in the firm’s growth in Scotland. We recognise the country has a real depth of talent feeding in from its schools, colleges and universities, as well as an established financial services sector, and we want to harness those as part of our long-term strategy.
“Managed Services is a relatively new offering and we see significant growth potential, as clients across sectors increasingly have to rapidly respond to changes in regulations in areas such as finance, technology, data-handling and privacy. Additionally, there’s a real demand for bulk data analysis, which enables organisations to make more informed and smarter business decisions in a more efficient manner. Managed Services effectively answers those calls, by quickly mobilising large teams, using the most appropriate technologies and processes, and combines them with our specialist insight – to deliver a cost-effective and quality service.
“Our latest investment follows a strong year in Scotland, where all parts of the practice delivered a positive performance. As of the end of our last financial year, we had more than 1050 staff in Scotland, and we are committed to growing this figure with the launch of the new hub, alongside wider firm growth.”
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