Pam Smith, a former district nurse, MacMillan nurse and university lecturer and her husband Doug, a retired policeman, have combined their talents to launch the Chase CACI (Computer Aided Cosmetology Instrument) Clinic at Pillaton.
The clinic provides a range of treatments, from facial workouts to face and body massages, hair removal, skin care and other expert services.
The business was recently presented with the ‘Best Newcomer’ award by well-known beauty entrepreneur Deborah Mitchell, who owns the Heaven range of beauty products, and has also seen its work featured in a premier trade magazine.
But life has not always run so smoothly for Doug, who was forced to retire as a police officer from the West Midlands force after breaking his back when he was thrown off a police horse more than 20 years ago.
Doug attributes the success of the Chase CACI Clinic to his wife Pam. “It is much more about Pam than me; she was a district nurse, MacMillan nurse and a university lecturer. Pam’s skills, caring nature and expertise have made this happen, I am just the guy behind the scenes.”
“Our consultations are free and we have 200 clients ranging from their late 20s to over 70. Our clinic is purely appointments only. People value privacy and their trust in us is a major feature of what we do.”
Doug, who worked in the mounted section of West Midlands Police, has fought back from dark days of depression following his horse accident with the help of work with the Riding for the Disabled Association.
“It has given me perspective… the disabled people I meet are the same as you and I – they have just got bits that do not work.”