New head of tourism for York

New head of tourism for York

Make It York has revealed Sally Greenaway is to become York’s new Head of Tourism.

Sally will bring to the role key areas of expertise in customer relationship management, loyalty marketing and insights from one of the country’s most successful rail operators, Virgin Trains.

Prior to this Sally worked for Best Western Hotels for nine years, managing direct mail, partnerships and loyalty strategy.

This pivotal role within York’s tourism sector, helps to drive forward York’s tourism strategy and ensure the city is successfully marketed to millions of potential visitors both in the UK and overseas.

Sally said, “Tourism is one of York’s great success stories and I’m delighted to be joining Make It York and the Visit York brand to ensure this legacy goes from strength to strength.  I have a brilliant platform to build upon and I look forward to meeting and getting to know Visit York members during my first few months in the role.”

Sally continued, “My priorities for 2017 will be to enhance York’s superb reputation, refresh all of our digital marketing platforms, invest time in meeting Visit York members, build on existing partnerships and explore new opportunities through high profile brands.”

Steve Brown, managing director of Make It York, said, “We look forward to welcoming Sally to work on the Visit York brand. Her wealth of marketing experience and background in CRM will be a great asset to tourism in York.

"Key tourism priorities in the New Year will include developing even stronger links with tour operators in China, increasing York’s online profile through national and international media outlets and a redevelopment of the city’s official tourism website visityork.org.”

Sally continued, “York is an incredible city of which I am very proud to be a part of and look forward to taking on this new role to market such a fabulous destination. 

"Throughout my career, I have always been fortunate enough to work in tourism for some fantastic brands, which have had a very close connection with the city.

"Together with a passion for York and over 15 years’ experience of tourism marketing, I believe I can bring a wealth of knowledge and enthusiasm to ensure York is a continued success.”